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Digiarty (Aiarty) Privacy Policy

Digiarty cares much about the privacy of our clients and will adhere to the GDPR requirements. Aiarty (from Digiarty Software, Inc.) is a product offering AI image enhancing functions. When you visit our website Aiarty.com and use our services, you trust us with your personal information. In this privacy notice, we describe what personal information is collected, what the information is used for, to whom the information is disclosed, and how we keep your information secure. We will manage and use the collected information carefully and we appreciate your trust.

When and What Personal Information Is Collected?

*Circumstances you may provide us some of your personal information, when placing an order, requesting our tech support, subscribing to our newsletter, participating in our contest/giveaway, responding to a survey, etc.

1. When making payment

We are using 2Checkout as our authorized international reseller, online shop and payment processor. When you purchase our product Aiarty, your personal information will be collected by 2Checkout. The gathered personal information may be your name, email address, country, city, billing or physical address you provide, payment method, currency, card number and expiry date, but is not limited to the mentioned above. 2Checkout collects and encrypts the information. Digiarty only receives order notifications and has access to the data when we need it. Your credit number won't be revealed to us.

2. When requiring our tech support

If you meet problems when using our product, you can contact our support team for professional technical support. To help you better resolve the technology problems in the process of using Aiarty, we may require you to offer some necessary information. Please rest assured that we only collect the information we need to help solve your issue, and do some research to improve the product using experience. The collected information may contain your licensed email address, what problems you meet, your computer and the processed media file information, etc.

3. When subscribing to our newsletter

In order to deliver marketing and promotional communications related to Aiarty. We may use the personal information you provide for our marketing purposes, ensuring compliance with your specified marketing preferences. You retain the option to opt-out of our marketing emails at any time.

4. When registering our product

In our software registration window, in order to activate the program, you are required to input your valid email address and this will be your software licensed email. By entering the email address, you agree to share it with Digiarty.

5. When joining our contest/giveaway

Time to time Digiarty will hold software giveaways or gift contests. To participate in our giveaway or contest event, you will provide your email address to us to send you the software license key or to contact you during the contest period or later if you are the winner of the contest.

6. From our third-party business partners

Digiarty may gather your personal information from our authorized payment processor, affiliates, resellers, partners, etc.

* Circumstances some personal information is automatically collected when you use our software or visit our website.

1. Log files

Supposing that you meet problems when using our product, we'd appreciate that you copy the Log File to send to us. We will research the information in the Log File to help you solve the issue. We can only see the Log File only if you send it to us and we will never share it outside Digiarty. Furthermore, the Log File doesn't include any personal identity information and we have no way to reach your personal data, so you can be assured.

How to find and send the Log File:
When you encounter an error in using Aiarty, it will pop up an Error window, you can click "Yes" button next to the question "Would you like to send the report?", then you can view the Error File which contains error information. Click "Copy File" and send it to our Support Team, or click "Open Folder" to check the Error File.

2. Google Analytics

Most online websites use Cookies. A cookie is a small text file that is stored in your web browser. Google Analytics is designed by Google to track and analyze the visit behaviors of users. It uses cookies to anonymously collect information about how you visit a site and store the information on its servers in US. The collected information may include your geographic location when visit us (based on your IP address), your computer/telephone/tablet basic information, landing/exit page, etc. We use Google Analytics to check and analyze the above information to better improve our website or pages. Digiarty doesn't directly use Cookies to track your visit behaviors on Aiarty.com.

3. Shopping Cart Page

Once you decide to buy our software and click a buy button on Aiarty.com to enter into the shopping cart page, our authorized payment processor 2Checkout will display the shopping page in the correct language and currency at the moment of purchasing based on your geographic location.

How the Information Is Used and for What Purposes

By sending the related information to us, you agree to share it with Digiarty. We may use the information to do the following to improve our program and the marketing strategies. We will keep your personal information confidential.

  • To process transactions and generate sales report inside our company, calculated by day, by month, by country, etc.
  • To improve customer service like tech support based on your order ID, etc.
  • To administer important software update notifications, news, holiday giveaways, special offers, newsletters, etc. via the email address you submitted. You can opt out at any time.
  • To make our website much better and improve the product using experience based on the information and feedback your provide
  • To personalize your experience. Your information helps us to better respond to your individual needs
  • To ask for comments on our products or services. We may display several comments from you on our website with your agreement. But if you want to delete your review, please contact us and we will timely respond.
  • To contact and notify contest winners to deliver their prizes.

To Whom We Disclose the Information

The information collected can only be reached by related people internally, for instance, your technology issues of using our software may be transmitted from Support Team to our R&D team for investigation, your after-sales queries may be passed on to our sales team, and more.

How We Keep Your Information Secure

Please rest assured that Digiarty keeps your personal information under a very secure network and only authorized people with special access rights can access the information, and are required to keep the information confidential. Besides, all sensitive/credit information you may supply is encrypted via Secure Socket Layer (SSL) technology.

How We Share Your Information

Digiarty will never sell, rent or leak your personal information to other people. Unless we get your consent, your personal information will not be shared with irrelevant people described when you provide the data information. Only with one exception as below:

Government and Law Enforcement We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on Digiarty; (b) protect and defend the rights or property of Digiarty (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Digiarty or members of the public.

How We Avoid Using Your Information

In the process of training for AI models, we gather millions of input images to create the based model. Please rest assured that these materials are obtained from licensed sources. You will retain complete ownership and full license to sell or copyright your images and videos, and your input to the software will never be used for model training purposes, including any future product development endeavors.

How to Change or Delete Your Information

On condition that you'd like to alter, update or delete your personal information, like your software licensed email address, your newsletter subscriptions, etc., please feel free to contact us. Digiarty will reply to your request as soon as possible. However, some information may remain in archived/backup copies to comply with our legal obligations, resolve disputes and enforce our agreements.

With respect to the information handled by our third-party partners, you have the right to access, correct, change or delete the inaccurate data. At this moment you should contact our third-party partners directly to process your request on their platforms, since these third-party sites have separate and independent privacy policies. Digiarty is not the controller of those information.

How to Change Cookie Preferences in Browsers

You may change your browser's settings to delete cookies that have already been set or to reject new cookies. Visit the help pages of your browser for guides:
Firefox: The gathered personal information may be your name, email
Chrome: clear, enable, and manage cookies in Chrome
Safari: manage cookies and website data in Safari
Microsoft Edge: delete and manage cookies in Edge
Internet Explorer: clear cookies, browsing history in Internet Explorer

Children's Privacy

Digiarty does not knowingly collect information about or targeted at children under the age of 13. It's recommended that parents or legal guardians supervise their children's online browsing and instruct their children not to provide personal information to websites or products without their permission, thus helping to enforce the Children's Online Privacy Protection Act (COPPA).

Questions and Contact

Digiarty will update this policy if any changes occur in our services or customer feedback. We encourage customers to periodically review this Privacy Policy to be informed of how Digiarty is protecting your information. In addition, please feel free to contact us if you have questions about this Privacy Policy, and we will promptly remedy the problem. This policy was last modified on May 11, 2024.